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Privacy Policy

Privacy Statement  

 

Ellis Partnership Limited - Independent Utilities Consultancy is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Ellis Partnership Limited - Independent Utilities Consultancy website and governs data collection and usage. By using the Ellis Partnership Limited - Independent Utilities Consultancy website, you consent to the data practices described in this statement.

Collection of your Personal Information

Ellis Partnership Limited - Independent Utilities Consultancy collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Ellis Partnership Limited - Independent Utilities Consultancy also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Ellis Partnership Limited - Independent Utilities Consultancy. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Ellis Partnership Limited - Independent Utilities Consultancy for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ellis Partnership Limited - Independent Utilities Consultancy website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ellis Partnership Limited - Independent Utilities Consultancy public message boards, this information may be collected and used by others. Note: Ellis Partnership Limited - Independent Utilities Consultancy does not read any of your private online communications.

Ellis Partnership Limited - Independent Utilities Consultancy encourages you to review the privacy statements of Web sites you choose to link to from Ellis Partnership Limited - Independent Utilities Consultancy so that you can understand how those websites collect, use and share your information. Ellis Partnership Limited - Independent Utilities Consultancy is not responsible for the privacy statements or other content on websites outside of the Ellis Partnership Limited - Independent Utilities Consultancy and Ellis Partnership Limited - Independent Utilities Consultancy family of websites.

Use of your Personal Information

Ellis Partnership Limited - Independent Utilities Consultancy collects and uses your personal information to operate the Ellis Partnership Limited - Independent Utilities Consultancy website and deliver the services you have requested. Ellis Partnership Limited - Independent Utilities Consultancy also uses your personally identifiable information to inform you of other products or services available from Ellis Partnership Limited - Independent Utilities Consultancy and its affiliates. Ellis Partnership Limited - Independent Utilities Consultancy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Ellis Partnership Limited - Independent Utilities Consultancy does not sell, rent or lease its customer lists to third parties. Ellis Partnership Limited - Independent Utilities Consultancy may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ellis Partnership Limited - Independent Utilities Consultancy may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ellis Partnership Limited - Independent Utilities Consultancy, and they are required to maintain the confidentiality of your information.

Ellis Partnership Limited - Independent Utilities Consultancy does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Ellis Partnership Limited - Independent Utilities Consultancy keeps track of the websites and pages our customers visit within Ellis Partnership Limited - Independent Utilities Consultancy, in order to determine what Ellis Partnership Limited - Independent Utilities Consultancy services are the most popular. This data is used to deliver customized content and advertising within Ellis Partnership Limited - Independent Utilities Consultancy to customers whose behaviour indicates that they are interested in a particular subject area.

Ellis Partnership Limited - Independent Utilities Consultancy websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ellis Partnership Limited - Independent Utilities Consultancy or the site; (b) protect and defend the rights or property of Ellis Partnership Limited - Independent Utilities Consultancy; and, (c) act under exigent circumstances to protect the personal safety of users of Ellis Partnership Limited - Independent Utilities Consultancy, or the public.

Use of Cookies

The Ellis Partnership Limited - Independent Utilities Consultancy website use ‘cookies’ to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Ellis Partnership Limited - Independent Utilities Consultancy pages, or register with Ellis Partnership Limited - Independent Utilities Consultancy site or services, a cookie helps Ellis Partnership Limited - Independent Utilities Consultancy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Ellis Partnership Limited - Independent Utilities Consultancy website, the information you previously provided can be retrieved, so you can easily use the Ellis Partnership Limited - Independent Utilities Consultancy features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Ellis Partnership Limited - Independent Utilities Consultancy services or web sites you visit.

Security of your Personal Information

Ellis Partnership Limited - Independent Utilities Consultancy secures your personal information from unauthorized access, use or disclosure. Ellis Partnership Limited - Independent Utilities Consultancy secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Ellis Partnership Limited - Independent Utilities Consultancy will occasionally update this Statement of Privacy to reflect company and customer feedback. Ellis Partnership Limited - Independent Utilities Consultancy encourages you to periodically review this Statement to be informed of how Ellis Partnership Limited - Independent Utilities Consultancy is protecting your information.

Contact Information

Ellis Partnership Limited - Independent Utilities Consultancy welcomes your comments regarding this Statement of Privacy. If you believe that Ellis Partnership Limited - Independent Utilities Consultancy has not adhered to this Statement, please contact Ellis Partnership Limited - Independent Utilities Consultancy at admin@ellispartnership.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

Cookies

What are Cookies?
Cookies are text files containing small amounts of information, often including a unique identifier, which are downloaded to your computer when you visit a website - if your browser preferences allow it. Cookies are then accessed by the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s computer.

How are cookies used on our website?
The cookies we use are there to allow you to perform the services you require and to assist us in providing a better website for our users. We do not use cookies to store information that identifies you as an individual. Details on cookies used are provided below. We encourage you to accept the cookies we serve. However, if you wish to restrict or block the cookies which are set by our or any other website, you can do this through your browser settings. Please see the ‘How to control and delete cookies’ section for more information.

Google Analytics
We use Google Analytics cookies to hold information about your visit to our site. This helps us better identify the use and popularity of our services and how successfully the website is functioning. If you do not wish us to do this, you can opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout. Alternatively you can delete/restrict the cookies as for any other cookie - see ‘How to control and delete cookies’ for more information.

Types of cookies
Session cookies are created temporarily when a user visits a website. Once the user leaves the site/closes the browser, the session cookie is deleted.  A persistent cookie file remains on the user’s computer and is re-activated when the user visits the website that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.

Classification of cookies
The cookies on this website have additionally been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie Guide:

Category

Description

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookies

These cookies allow the website to remember choices you make [such as your username, language or the region you are in] and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign.


Cookies used on our website

Cookie Name

Cookie Description

Cookie Classification

Cookie Behaviour

PHPSESSID

This cookie is part of the scripting language that runs our site, and allows information to be passed between pages as you navigate through the site. For instance, should you use the online booking enquiry form, if you need to go back and correct any information on the form, this cookie helps by ensuring you don't have to type in all the information again. This cookie does not store any personally identifiable information and is deleted when you close your browser.

Strictly necessary cookie

Session cookie - disappears when the user closes the browser.

_utma

Google Analytics.
Used by Google Analytics to track user count of visits to a site, when a first visit was, and a last visit.

Performance cookie

Persistent cookie, lasts for 2 years

_utmb

Google Analytics.
Used by Google Analytics to track exactly when a user visits a site.

Performance cookie

Persistent cookie, lasts for 30 minutes

_utmc

Google Analytics. Used by Google Analytics to track exactly when a user leaves a site.

Performance cookie

Session cookie - disappears when the user closes the browser.

_utmz

Google Analytics.
Used by Google Analytics to track how a user got to this site (where from), what link was used, what part of the world.

Performance cookie

Persistent, lasts for 6 months.

MCDCookieconfirmed

We ask a question about if you’re happy for us to use cookies on our site.  This cookie stores your answer to that question so that we don’t have to keep asking you it every time you visit.

Strictly necessary cookie

Persistent, lasts for 90 days.

 

How to control and delete cookies
You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:

Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.


N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.

Need more information?
If you have any questions or comments about our cookie policy, please contact us by emailing admin@ellispartnership.co.uk

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